Support
Contact path for Aiza account, billing, privacy, safety, access, and product questions.
For account, billing, privacy, safety, access, or product questions, contact support@aiza-ai.com.
Share Only What Is Needed
Send the smallest amount of context needed to describe the issue. Do not send passwords, payment card numbers, secret tokens, private filing identifiers, or unnecessary learner personal information.
Learner Safety and Privacy
If a support request involves a minor learner, privacy, safety, or something that feels unsafe or confusing, involve a parent, guardian, teacher, supervisor, or trusted adult where appropriate.
Billing
Billing support is for adult account owners or authorized institutional buyers. Learners should not send payment information.